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Glitch preventing student from sending work from Writing Zone?

One of my students has been working in the Writing Zone for the past few days. She'll type up a lovely answer without any problems. Then she'll go and record herself reading what she's written. However, when it comes time to click "Send" and move on, she just gets a perpetual Loading screen. This is my second year using Read 180 and only the first time I've heard of this happening. Is my only option to have the software skip this segment and go on to the next one? I'd like for her to get through the Success Zone...

By keller1
Posted on: May 15 2017
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  • AskDee

    You may have hit upon the solution for this time, but I would call Tech Support at 1-800-283-5974 to see if there is something that can be done. Sometimes when a glitch like this is hit, they know what to do. Sometimes these glitches can be related to a transmission interruption over the network, but I'm not certain what is happening here. Dee Ask Dee at the READ 180 Community

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